CHALLENGE 01
The restaurant's internet connection dropped regularly, causing the old POS to go offline and stopping service.
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GALLERY · 8 SHOTS
01/ 08
A table orders, pays and tracks the meal from the phone.
THE RESULTS
THE BRIEF
Multi-platform restaurant solution with POS, kitchen display, online ordering site, and customer app. Includes offline sync for reliability in any connectivity environment.
Quick Order is a comprehensive hospitality technology suite that replaces the patchwork of disconnected systems most restaurants rely on — replacing separate POS, KDS, online ordering, and booking tools with a single, unified platform. It works seamlessly whether the restaurant has stable internet or not, thanks to an offline-first architecture that keeps service running during outages and syncs everything when connectivity resumes. The system is used across dine-in, takeaway, and delivery operations simultaneously.
CHALLENGE / SOLUTION
CHALLENGE 01
The restaurant's internet connection dropped regularly, causing the old POS to go offline and stopping service.
SOLUTION
Designed an offline-first architecture where the POS stores all data locally and queues cloud sync operations. Service has never been interrupted since deployment, even during prolonged outages.
CHALLENGE 02
Orders placed online were being missed because staff had to manually check a separate system.
SOLUTION
Built a unified order stream that injects online orders directly into the POS queue and KDS in real time — staff see all orders in one place regardless of whether they came from table, phone, or app.
CHALLENGE 03
Kitchen was making errors because paper tickets were getting lost and order timing was unclear.
SOLUTION
Replaced paper tickets with a real-time KDS showing every order with elapsed time indicators — kitchen errors dropped by 70% and average prep time fell by 4 minutes.
WHAT WE BUILT
Touch-optimised POS terminal for dine-in, takeaway, and delivery orders. Supports split billing, table management, modifier handling, staff login by PIN, and receipt printing via Bluetooth printer.
Real-time kitchen display showing incoming orders grouped by station (grill, salads, drinks). Order items flash as they approach the target time, and kitchen staff can mark items ready individually or by order.
Branded online ordering site where customers can browse the menu, customise items, pre-schedule orders, and pay online. Menu updates made in the admin panel sync to the website instantly.
Fully branded customer app for iOS and Android. Customers can browse menus, place table orders by scanning a QR code, track their delivery in real time, earn loyalty points, and reorder past favourites.
All critical operations work without internet. Orders are queued locally in SQLite and synced to the cloud database when connectivity resumes — no orders are ever lost and no service interruption occurs.
Daily, weekly, and monthly reports on revenue, covers, average spend, best-selling items, peak hours, and staff performance. Automated end-of-day reports emailed to management automatically.
TECH STACK
POS Terminal
React Native · Electron · SQLite · Bluetooth printing
Kitchen Display
React · WebSockets · Real-time updates
Online Ordering
Next.js · Stripe · Real-time menu sync
Customer App
React Native · Push notifications · GPS delivery
Backend
Node.js · PostgreSQL · Redis · Background sync
DELIVERABLES